Skip to content
europatentbox

europatentbox

The Profession

Primary Menu europatentbox

europatentbox

  • Business & Finance
  • Business News
  • eCommerce
  • Business Education
  • Asset finance
  • Marketing
  • About Us
    • Advertise Here
    • Contact Us
    • Privacy Policy
    • Sitemap
  • Home
  • Quark.ai Introduces Autonomous B2B eCommerce Support, Completes Successful Pilot Program with Fortune 500 Global Electronics Leader | News
  • eCommerce

Quark.ai Introduces Autonomous B2B eCommerce Support, Completes Successful Pilot Program with Fortune 500 Global Electronics Leader | News

Amy B. Taylor May 24, 2022

[ad_1]

SAN JOSE , May 18, 2022 /PRNewswire/ — Quark.ai, the market leading Autonomous Support Platform for Customer/Field Support, today announced the introduction of its Autonomous Support Platform for B2B eCommerce, and the successful completion of its pilot program at a Fortune 500 enterprise that sells millions of high tech products online.

Quark.ai’s solution squarely addresses a nearly ubiquitous challenge for B2B eCommerce buyers: the difficulty in having ready access to needed and accurate product information. The top ecommerce customer challenges are limited and inaccurate product information, according to SAPIO Research. This obstacle – often cited as the most stubborn impediment to closing sales — caused nearly 98% of customers to be discouraged from completing a purchase, according to an Episerver survey. 

Whether serving a customer service agent or via its self-service intelligent and conversational Autonomous Support chatbot, Quark.ai Autonomous B2B eCommerce Support provides instant access to the right answers by automatically, and accurately   interpreting customer inquiries. Quark.ai improves informational integrity by ingesting and analyzing all of an enterprise’s existing product information from across its entire organization. It combines Deep Learning, Natural Language Processing and Computer Vision to deliver unsurpassed accuracy, reliability and speed-to-resolution for some of industry’s most mission-critical customer issues.

“Quark.ai is proud to extend our best-in-class Autonomous Support Platform to B2B eCommerce, which is one of the most powerful drivers of enterprise digitization,” said Quark.ai Co-Founder and Chief Executive Officer Prosenjit Sen. “We are especially pleased to have piloted this powerful functionality so successfully with one of the top B2B high tech product marketplaces in the world.”

B2B eCommerce has nearly doubled in size in the last two years to become the preferred method for B2B procurement, accounting for half of all B2B buying, according to a recent study by Digital Commerce 360-B2B News.

About Quark.ai 

Quark.ai is the technology leader in Autonomous Customer Support and Autonomous B2B eCommerce Support. Quark.ai’s multi-channel platform combines Deep Learning, Natural Language Processing and Computer Vision to interpret complex customer cases and automatically provide resolutions at scale with unsurpassed accuracy and speed. The result is unrivaled efficiency and scalability in Customer Support, with lower escalations, higher Customer Satisfaction and significant cost savings. More information may be found at https://quark.ai.

Cision View original content:https://www.prnewswire.com/news-releases/quarkai-introduces-autonomous-b2b-ecommerce-support-completes-successful-pilot-program-with-fortune-500-global-electronics-leader-301546636.html

SOURCE Quark.ai



[ad_2]

Source link

Post navigation

Previous: BoI hikes rate for second successive month
Next: Small Business Guide to Lifecycle Email Marketing: How To Grow Your Business Faster

More Stories

How to Leverage Social Media for eCommerce Success
  • eCommerce

How to Leverage Social Media for eCommerce Success

Amy B. Taylor September 19, 2025
eCommerce Growth Hacks for Small Businesses
  • eCommerce

eCommerce Growth Hacks for Small Businesses

Amy B. Taylor September 8, 2025
The Ultimate Guide to Building a Successful eCommerce Brand
  • eCommerce

The Ultimate Guide to Building a Successful eCommerce Brand

Amy B. Taylor September 1, 2025
October 2025
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Sep    

Archives

Categories

  • Asset finance
  • Business
  • Business & Finance
  • Business News
  • Contruction
  • eCommerce
  • Education
  • Entertainment
  • General
  • Health
  • Marketing
  • Mental Health Related
  • Property
  • Real Estate
  • Society
  • Sports
  • Uncategorized
  • Web Development

Recent Posts

  • How Business Education Can Help You Master the Market
  • How to Manage Your Finance for Long-Term Growth
  • Top Business News That Will Influence Tomorrow’s Leaders
  • The Power of Digital Marketing for Small Businesses
  • Business Education: The Key to Staying Competitive

Fiverr

Fiverr Logo

BL

Tags

Amazon Business Login Amazon Business Prime Att Business Login Bank Of America Business Account Best Business Schools Business Business Attorney Near Me Business Bank Account Business Card Holder Business Card Maker Business Cards Near Me Business Card Template Business Casual Attire Business Casual Shoes Business Casual Woman Business Plan Examples Ca Business Search Capital One Business Credit Card Ca Sos Business Search Chase Business Checking Chase Business Credit Cards Chase Business Customer Service Chase Business Login Chase Business Phone Number Cheap Business Cards Citizens Business Bank Cox Business Login Digital Business Card Facebook Business Suite Finance In Business Free Business Cards Google Business Login Harvard Business School Lands End Business Massage Parlor Business Near Me Michigan Business Entity Search Mind Your Business Mind Your Own Business Ohio Business Search Risky Business Costume Skype For Business Small Business Loan Small Business Saturday 2021 Starting A Business Texas Business Entity Search
naturalbea
peachboom

PONDOK

panlift
polireport

PL

purechords
gearecho

Related Article

How Business Education Can Help You Master the Market
  • Education

How Business Education Can Help You Master the Market

Amy B. Taylor October 5, 2025
How to Manage Your Finance for Long-Term Growth
  • Business & Finance

How to Manage Your Finance for Long-Term Growth

Amy B. Taylor October 2, 2025
Top Business News That Will Influence Tomorrow’s Leaders
  • Business News

Top Business News That Will Influence Tomorrow’s Leaders

Amy B. Taylor September 28, 2025
The Power of Digital Marketing for Small Businesses
  • Marketing

The Power of Digital Marketing for Small Businesses

Amy B. Taylor September 26, 2025
Business Education: The Key to Staying Competitive
  • Education

Business Education: The Key to Staying Competitive

Amy B. Taylor September 24, 2025
europatentbox.com | CoverNews by AF themes.

WhatsApp us